Since HVAC XPERTISE’s founding in 1996, we have worked to become the region’s premier HVAC systems installer and services provider. Here’s how we do it: First, we’re an innovation- and technology-driven company, which helps us anticipate problems and give our customers the best possible solutions. We share technological successes and best practices across a large network of companies. Second, we know we owe our success entirely to our satisfied customers. The majority of the work we do is for repeat customers who come to us project after project. They know that our technical skills, integrity, responsiveness and uncompromising teamwork will take them successfully from project concept to completion and without complication, on time and within budget.
To conduct our business with honesty and integrity and develop and sustainable mutually beneficial relationship with our clients and suppliers to achieve sustained growth and profitability.
In doing this we are guided by these core values:
- Superior Service: We place customers at the center of our activities and our quest to satisfy their needs drives everything we do.
- Teamwork: Our biggest and most important resource is our people and we put together the diversity of our skills to achieve success.
- Reliability: Our commitment to service is embodied in our belief, which we will use to ensure continuous improvement of both our customer service and product offering.
- Innovation: We continuously seek new ways to add value to our customers, employees or suppliers. We believe in win-win relationships.
- Professionalism: We live by a results oriented culture. Ethics, fairness and honesty are the hallmark of our business relationships.
- Excellence: We are determined to keep walking the road of quality standards to continuously improve our customer service and product offering.